Service availability

This page identifies scheduled outages to the eHealth record system.

The Personally Controlled Electronic Health Record system is undertaking essential maintenance from 11:30PM Saturday 25 October 2014 to 1:30AM Sunday 26 October 2014 (AEDT).

During this time, it will not be possible to complete new consumer registrations for PCEHR online from or, unless an Identity Verification Code (IVC) has been provided.

Access by existing eHealth record users will not be affected.

We apologise for any inconvenience.

Contact the eHealth helpline on 1800 723 471 for assistance during this period.

Page last updated 16 September, 2014